Frequently Asked Questions
Everything you need to know about Slip-Not® home safety and comfort solutions.
What makes Slip-Not® products different from standard home mats?
Our products feature proprietary anti-slip technology and high-grade materials designed for long-lasting durability, ensuring your home stays safe and your rugs stay exactly where you want them.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your rug pads safe for all floor types, including hardwood?
Yes, our rug pads are specifically engineered to be safe for all floor finishes, including hardwood, laminate, tile, and marble, without leaving any sticky residue or causing discoloration.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund, no questions asked.
Can I wash my Slip-Not® mats in a washing machine?
Most of our products are machine washable on a cold, gentle cycle. We recommend air drying to maintain the integrity of the anti-slip backing.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer international shipping to more countries in the near future.